Orders shipped within the contiguous 48 United States
Shipping to a PO Box:
- Free UPS Ground shipping on most orders over $99.00*. Total product order must exceed $99.00, not including any applicable sales tax.
- UPS Ground shipping charges for most orders under $99.00 will be calculated using UPS rates. At check-out you may enter in your shipping information to see your shipping fees before the order is processed.
- *Some orders are subject to different shipping rules/fees, see “Shipping Exceptions" below.
- For shipments delivered to a PO Box, see “Shipping to a PO Box” below.
- You will have the option of expedited shipping if you choose. We offer both UPS 2nd Day and UPS Next Day as options. Any free shipping offer does not apply to these types of shipping services. Shipping fees will be calculated at checkout prior to the order being processed.
- With no guarantee, most orders will be processed within 24-48 business hours of receiving. If there are any unforeseen problems we will contact you immediately.
Orders shipping to Alaska, Hawaii, Puerto Rico or other United States Territories:
- All orders to Alaska, Hawaii, Puerto Rico or other US Territories will ship UPS 2nd Day or Next Day Air. Shipping fees will be calculated at checkout prior to the order being processed. Sorry, no free shipping offers apply to shipments delivered outside of the contiguous United States.
- At this moment we do not offer shipping outside of the United States.
Shipping to a PO Box:
- If you are requesting a shipment to a PO Box we use the USPS as the shipping provider. The shipping charges will be calculated based on the weight and dimension of your order. Orders shipped to a PO Box also have longer processing times by 1-2 days.
- Oversize or overweight items - exceeding 36” in length or 25 pounds in weight will not qualify for free shipping. Shipping charges will be calculated at checkout.
- Hazardous items such as spray paint or flammables can only ship via Ground and may not qualify for any type of free shipping offer.
- If any unforeseen additional fees or shipping charges are applicable after you have placed your order, you will be contacted for your approval prior to the order being shipped.
- We cannot guarantee that every product will be available for immediate shipment. If any item in your order is out of stock, we will contact you to figure out what the best plan of action is.
- Most orders will be processed within 24-48 business hours of receiving. If there are any unforeseen problems we will contact you immediately.
- Most orders are processed and shipped from our Santa Rosa, California warehouse. Some exceptions may apply depending on the order or product.
- Shipping times will vary depending on the service chosen. But generally for orders that are shipping UPS ground you can refer to the map below for transit times. These are general transit time guidelines. Please keep in mind that "Mother Nature" and other unforeseen events can occur in transit. The times are after the products are processed, boxed and ready to go. Refer above to our “Order Processing” details.